FAQ

General

Do I need to book an appointment?

It is generally advisable to make an appointment, especially on weekends because we tend to get quite busy. Same-day appointments may be available, but this isn’t always the case.

How much will the treatment cost?

Will my healthcare insurance cover the treatment costs?

This depends on your insurer, so it is the best to please check with your own healthcare provider. We can provide all the necessary receipts and sign any insurance forms.

Are your doctors qualified?

All of our doctors are registered with government-approved specialist organisations, with strict entry requirement and codes of conduct. We are required to display a copy of their certification in the clinic.

What should I expect from my consultation?

During the consultation, one of our doctors will talk with you about your health concerns and ask you relevant questions. The doctor will carry out tongue tongue diagnosis and pulse diagnosis for you as necessary. After this the doctor will discuss the Chinese Medical diagnosis and explain the treatment that you need.

How many treatments will I need?

This depends a lot on the type and severity of your condition, and will be explained to you by the doctor. At first, your doctor will usually ask you to come once or twice a week.  Many patients feel the effects of the treatment after just one or two sessions, but occasionally it may take a bit longer.

 

Acupuncture

What happens during an acupuncture session?

The doctor will ask you to remove some clothes (except underwear) and lie down. Acupuncture needles will be inserted in the necessary points, and then you will be left alone in the room for the treatment to continue. The doctor will come into the room in regular time intervals to check that you are comfortable. There will be a bell next to your bed in case you require attention. When the treatment is finished, the doctor will remove the acupuncture needles and allow you to dress.

Will acupuncture needles hurt?

For the vast majority of patients it is painless, since the needles are extremely fine. However, this may vary from person to person, and it depends on the severity of your condition. Some patients feel a mild electric charge or slight stinging sensation, this usually indicates that there is a lot of blocked energy at that point.

Can I have acupuncture if I am pregnant?

Yes, but you must let your practitioner know, so they can tailor your treatment accordingly. In fact, acupuncture can be used to treat many disorders during pregnancy.

How will I feel after acupuncture?

Patients usually feel very relaxed after acupuncture. If you feel a little drowsy, you can ask the doctor to let you rest in the room for a little. You will be able to get on with your day directly after treatment but you might want to try not to plan to do anything strenuous.

How long does the acupuncture treatment take?

First time appointments can take up to 1 hour, subsequent appointments are usually 45 minutes. If you are prescribed herbal powders, then this may take up to 15 minutes to prepare after your treatment.

Are the needles safe?

At China Health Centre we only ever use single-use sterile disposable needles.

 

Chinese Herbal Medicine

What should I expect from Chinese Herbal Medicine?

If the doctor thinks you should take Chinese Herbal Medicine then you will be give a prescription. This may be an individualized herbal prescription using a combination of herbal extract powders which are made specifically for you or pre-formulated herbal capsules and drinks. You will be able to purchase your prescription when paying for your treatment.

How do I take the medicine?

It depends on the medicine you are taking. If you are prescribed concentrated herbal powders or pre-formulated pills then the receptionist will advise you on your dosage.

What does the herbal extract powder taste like?

This depends on the herbs in your prescription. In some cases, the herbal powder may taste quite bitter. However, it will be the most effective medicine for you, individually tailored to your health needs. You can add some honey to mask the bitterness but we advise just trying to drink the cup of tea quickly.

I have been prescribed herbs by a Chinese Medicine Doctor from somewhere else. Can I just buy the prescribed herbs?

Our code of conduct does not allow us to provide prescriptions from doctors from other clinics.

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